The call center is Garden City Group and the Indian Trust Settlement is Garden City Group. GCG has a past reputation of participating in credit card fraud under another name, but using Garden City Group in the former business name. They have an alarming amount of past complaints from former claimants of other class action lawsuits. I recently came across a current employee complaint from one of GCG attorneys IN THE SEATTLE WASHINGTON OFFICE making alarming complaints about GCG AND HIS WORK ON A "VERY LARGE UNIQUE CLASSACTION CASE". Some of the current and past GCG employees have expressed the same concerns WE (Native Americans) have expressed about the mismanagement of IIM accounts by the DOI and BIA, and here is the court appointed Claims Administrator-Garden City Group doing to us what has been done to us in the past and was the reason for the Cobell lawsuit in the first place.
In a letter from Kevin Washburn Assistant Secretary of Indian Affairs DOI dated 01/15/2013 he state: "To be clear the Cobell Settlement Agreement dictates that only the Claims Administrator (GCG) can address issues regarding payments to eligible members of the Historical Accounting Class (Stage 1 Payments) and eligible members of the Trust Administration Class (Stage 2 payments)". The fact that GCG has a documented reputation for hiring employees from temp agencies and the high volume of turn over, again their past credit card fraud violation, makes me wonder what are they going to do with our social security numbers and tribal id numbers?
Because we have to update our IIM information to GCG what are they going to do with our sensitive information when this is all finally over? (Which I really do not expect it to be).
I believe we are entitled to an historical accountability of who is paying GCG? Are We? If so we all need to be concerned. Looking at some of the comments about GCG treatment of employees they are being treated to Happy Hours while working and other other incentives if deadlines are met. The revolving door of employee turnover at GCG is a huge risk factor associated with a class action suite of this magnitude. I hope we are not paying for the at your desk employee Happy Hours at GCG. As far as I am concerned they are working for us!
GCG contracted amount of time to work on these disbursements has already been extended. They are noted to be notorious at dragging their feet on other class action lawsuits disbursements and when it comes crunch time they probably do all kinds of stupid things to resolve the problems.
Missoula News/Independent Publishing |
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